HOW DOES THE S.M.A.R.T. SYSTEM WORK?
We reckon you've seen it all. You've read the research on successful member retention. You've done the seminars on customer focus. You understand the problems of member engagement, and the damage done by a constant turnover of personal trainers.
You know that future success will be based on giving customers a more varied exercise experience than they've enjoyed to date. That the successful club of the future will appeal to a wider exercise population, attracted by specific service, not low price.
Now you've done the math, isn't it time to give your members what they want?
- S.M.A.R.T. Fitness is not just another customer tracking system.
- S.M.A.R.T. Fitness is the business class of customer service for your fitness club members.
Here’s what you get as a S.M.A.R.T. Fitness services club:
- A branded, customised website pre-loaded with more than 50 chargeable fitness services (personal training, small group training, weekly gym clinics, events, member holidays, reprogrammes, specialist training groups, 6-week programmes and many more)
- We'll make sure the site is seamlessly plugged in to your existing club website
- A built-in data-capture function so your members can register their interest in the fitness activities they fancy
- A built-in email platform so you can promote easily and directly to your members
- A quarterly online promotional system, 'Reactivation Fortnight', to re-engage your sleeping members and turn them back into serious fans
- Purpose-built PT pages to let your members select and easily contact their trainer of choice
- An integral online event booking system to help you run your member and guest days
- 24/7 support from us to ensure the platform generates the revenues you want
- Full design support to make changes to personal trainers, programmes, activities and events when you need
- Full start-up and ongoing training to get your team website-ready
- Template emails to relieve the headaches of services marketing
- Professionally-produced fitness programme resources to add value to your programmes (access to a complete catalogue of promotional artwork for banners, posters and flyers to support all programmes)
- Ongoing video and offline training support on how to maximise programme effectiveness
A branded, customized website
Secure Double opt-in Data capture
Built-in Email & SMS Platform
'Reactivation Fortnight' Page
Personal Training Pages
Online Event Booking System
All the support that you need
Offline and Online Training